If this had been our first Tauck tour and not our 13th tour with Tauck, including two small ship ocean cruises and two riverboat cruises, we would be asking ourselves why Tauck Tours.
This was NOT a small boat tour. There were four, mostly separate, large Tauck groups, passengers not part of any group, and lots of very rude French passengers.
Our self booked post tour stay in down town Reykjavik was the best part of this trip with lots of opportunities to meet with Icelanders, other tourist and several members of the same Tauck Tour we had been on but never met aboard ship. By the way they had all been on several other Tauck Tours and felt the same disappointment with this tour as we did.
I am sorry that this small ship cruise did not meet your expectations. I have forwarded your comments on to our Small Ship team as they are always looking for ways to enhance our small ship experience.
-The Tauck Guest Relations Team